Shipping & Delivery
We aim to dispatch all orders within 1-3 business days. Orders are delivered via your local postal service, with an estimated worldwide delivery time of 3–9 business days. While we do everything we can to deliver on time, occasional delays may occur due to postal restrictions or circumstances beyond our control.
Delivery Time
United States
Delivery within 3 - 6 business days
The Netherlands & Belgium
Delivery within 3 - 6 business days
Rest of Europe
Delivery within 3 - 6 business days
United Kingdom
Delivery within 3 - 6 business days
Australia
Delivery within 3 - 6 business days
Rest of the World
Delivery within 3 - 6 business days
Where We Ship From
Our inventory is distributed across multiple warehouses worldwide. If the closest location is out of stock, we’ll automatically ship from an alternative warehouse to ensure the fastest possible delivery. We prepay all customs duties and clearance fees before dispatch, so you won’t face unexpected import costs.Address Accuracy
Please ensure your shipping address is complete and correct at checkout. Orders dispatched to an address provided incorrectly by the customer are not the responsibility of VIVITSTAR. Double-check your details to avoid delivery issues.
Shipment Issues & Returns
If you encounter any issues with your shipment, such as damaged or missing items, please contact our customer service team as soon as possible so we can assist you promptly.
Policy Updates
This shipping policy may be updated at any time without prior notice. Any changes will be communicated via our website or direct notifications to customers.
Need Help?
If you have any questions or need assistance regarding shipping, don’t hesitate to contact our customer service team at hello@vivitstar.com. We’re here to ensure your satisfaction with our products and services.
